Service Department
Our customers’ health and safety are our top priorities. Here at Auto Solution, we are taking the necessary preventative measures to ensure that you and your family stay safe if you need to purchase a vehicle or bring in your current vehicle for service during this time. We are taking the necessary precautions and are confident that our dealership is a safe and sanitary environment because of this. We’re keeping a watchful eye on COVID-19 developments, and will continue to update you via our website during this time.
PREVENTATIVE MEASURES WE ARE TAKING
We have taken the necessary precautions to create a safe, healthy environment for our customers, and will continue to apply the preventative measures outlined by the Centers for Disease Control and Prevention (CDC). Please read on to learn about the steps we are taking to ensure your safety:
- Cleaning crews are working hard to disinfect our dealerships multiple times a day
- We will increase cleaning on touch-points including door knobs, handles, and countertops
- Hand sanitizer stations can be found throughout our dealership
- We will post guidelines for proper hand-washing techniques in each bathroom
- After each service, service technicians will fully wipe down your vehicle
- We will avoid unnecessary contact like handshakes by using other forms of greeting and following social distancing guidelines
- We will enforce procedures that encourage staff to stay home if they are feeling unwell or have been in contact with someone who is feeling unwell
- Staff will be kept up-to-date with any COVID-19 updates to ensure we’re doing our part to minimize its impact
Of 2019 I recently took the vehicle in for a oil leak and it turns out a bolt had backed out and fell in the transmission and ended up putting a hole in the transmission Collin in service informed me that the warranty company might not cover the transmission but that him Paul and Chris would be fighting to make it right with my car it sometime but that Paul the owner of auto solution fought to get it covered the customer service that this dealership has is more than amazing Collin informed me promptly and answered any questions I had I would definitely recommend purchasing a vehicle from this dealership customer service is impeccable they really care about there customers here
Great service! Very helpful & easy to work with. No high pressure! Great experience!!
Maxx in service takes great care of his customers !! Would recommend to anyone